Payment policy

You can make payments using the following methods:

All transactions are conducted in GBP (British Pounds). Note that your bank may charge additional fees for currency conversion.

Checkout Payment: Full payment is due when you place your order. Your order will only be processed after we have received and verified your payment.
Secure Payments: All transactions are processed through secure payment gateways. Your payment information is encrypted during transmission and is not stored on our servers.
Refunds: If your order is eligible for a refund, the amount will be credited back to the original payment method. Refunds are usually processed within 10 business days after the return is approved.
Payment Problems: If you encounter any issues with payment or have questions about your transaction, please contact our customer support team at support@silk-touch.co.uk.
Delayed Payments: In the event of a late payment, we may cancel your order and, if required, pursue legal measures.

For any questions or concerns regarding payments, feel free to reach out to us:

Email: support@silk-touch.co.uk
Phone: +447462332073